literacy
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Designing for Low Digital Literacy: Bridging the Financial Inclusion Gap
In today’s rapidly digitizing world, over 1.4 billion adults remain unbanked, most of them residing in low-income, rural, or migrant communities. Even as mobile phone penetration and internet access expand globally, many of these individuals face a different kind of exclusion—digital illiteracy and a lack of confidence in using virtual financial tools. The challenge is Continue reading
